Call Centre Agent — Dialer Operations
Work the floor on live campaigns — dialling, qualifying, and setting appointments for client programmes.
- Type
- Full-time
- Work mode
- On-site
- Location
- Rawalpindi, Pakistan
You'll work live campaigns on our dialler across verticals like solar, insurance, home services, and real estate. Compliance is not optional here: every campaign runs on scrubbed data with time-zone rules and recorded calls, and we expect agents to hold that line as carefully as they hold their targets.
What you'll do
- Handle outbound and inbound call volume on assigned campaigns.
- Qualify prospects against campaign criteria and set appointments accurately.
- Follow DNC, time-zone, and consent rules on every dial, without exception.
- Log every call and outcome in the CRM as you go, not at the end of the shift.
- Take part in QA reviews and act on the coaching that comes out of them.
What we're looking for
- Clear spoken English with a neutral, easy-to-understand accent.
- Resilience — this is high-volume work with a lot of rejection in it.
- Willingness to work US, UK, or AU shift patterns.
- Basic computer literacy and accurate data entry.
Nice to have
- Experience on a predictive or power dialler (Vicidial, Five9, Twilio Flex).
- Background in solar, insurance, or home-services campaigns.
What you get
- Paid training before you take a single live call.
- A QA framework that tells you specifically how to improve.
- A route into team lead, QA, or campaign management for people who earn it.
Send us your CV and a short note
Tell us why this role, and one thing you've done that you're genuinely proud of. We read every application and reply either way — usually within a week.
Applications go to Rajanoumanmasood@gmail.com
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Ready when you are
Let's build the next chapter
of your business — together.
Tell us where you are and where you want to go. We'll come prepared.