Talent
Virtual Assistant Teams
Senior bandwidth, junior cost — managed end to end.
Hiring, training, and managing offshore staff is its own full-time job — and most companies do it badly. We run a managed-VA service that takes that work off your plate: rigorous sourcing, structured onboarding, daily supervision, and replacement guarantees. You get the headcount; we own the management overhead.
The patterns we see repeatedly.
- 01
Founders and execs are buried in admin that doesn't need their seniority.
- 02
Sales team can't outbound at the volume the funnel demands.
- 03
Customer support backlog is hurting NPS and churn.
- 04
Back-office tasks (data entry, invoicing, reconciliation) consume in-house bandwidth.
Tangible deliverables, defensible work.
We document, we hand over, and we make sure the outputs live inside your business — not on a shelf.
Role scoping
We translate your messy reality into a tight job description, daily playbook, and KPI scorecard before the first VA is sourced.
Sourcing & vetting
Multi-stage interview process (skills, English fluency, situational judgement). You meet the final 2–3 candidates and pick.
Onboarding & training
First 30-day plan with role-specific training, your tooling setup, and shadow-then-solo task progression.
Daily supervision
An RNM team lead reviews work, runs daily standups, and escalates issues — you get output, not management overhead.
Performance & replacement
Weekly KPI tracking with a replacement guarantee — if a VA isn't working out, we replace within two weeks at no additional cost.
What good looks like.
Engagements are measured by outcomes, not output. These are the kinds of results clients tell us about, often.
Founder/exec time freed for strategic work.
Sales outbound volume 3–5x without 3–5x cost.
Customer support response times measured in minutes, not days.
A predictable, scalable cost structure for ongoing operations.
VA pricing — built for US teams
Replace a typical $4,500/month US hire with a dedicated, fully-managed offshore seat. English-fluent, US-shift availability, daily team-lead supervision, and a 14-day replacement guarantee included on every plan.
General admin, executive assistance, and inbox / calendar ops.
- Calendar and inbox management
- Travel + expense coordination
- Document prep and light reporting
- Tooling: Google Workspace, Notion, Slack
- Daily team-lead supervision included
- 14-day replacement guarantee
Trained SDR seat — outbound, qualification, and pipeline ops.
- Cold calling + email outbound (your sequences)
- LinkedIn prospecting at scale
- Lead qualification and meeting booking
- CRM hygiene + pipeline reporting
- Tooling: HubSpot / Salesforce / Apollo / Smartlead
- Daily team-lead supervision included
- 14-day replacement guarantee
Specialised roles — customer support leads, technical ops, account management.
- Tier-2 customer support / escalation handling
- Technical ops (CRM admin, API checks, integrations)
- Account management for existing customers
- Quality assurance + SOP authoring
- Tooling: Zendesk / Intercom / Linear / your stack
- Daily team-lead supervision included
- 14-day replacement guarantee
Month-to-month after a 60-day initial commitment. Multi-seat discounts available. No setup fees, no recruiting fees, no surprise invoices.
All prices in USD per dedicated full-time seat per month.
A staged, transparent engagement.
VA engagements are monthly, per-seat, with a 30-day notice period.
- 01
Define
One week scoping the role, success metrics, and tooling requirements with your team lead.
- 02
Source & onboard
Two to three weeks of candidate sourcing, your interviews, and the first 30 days of structured onboarding.
- 03
Operate
Ongoing managed service — daily supervision, weekly reporting, quarterly performance reviews.
Where are the VAs based?
Primarily Pakistan and the Philippines, with a smaller bench in Latin America for time-zone overlap with US clients.
How are they billed?
Monthly fixed fee per seat, including supervision, tooling, and replacements. No hidden setup or onboarding fees after the first engagement.
Can the VAs work overlapping hours with our team?
Yes. We staff to your time zone — including dedicated US, UK, and AU shift coverage.
Ready when you are
Take the next step on virtual assistant teams.
Tell us where you are. We'll come prepared.